Hey, I’m Lucy Lu

PRODUCT
DESIGNER

Crafting 0-1 experiences and optimizing user journeys to deliver tangible business value with impactful design.

A graphic collage of Lucy with a professional headshot at the top and a casual photo of her on a park bench at the bottom. A green circular sticker reads: 'Cheerful, proactive, passionate, open-minded'.

About

I’m a designer with 6 years of experience—3 of those focused on UX/UI. From fast-paced e-commerce sprints to roll-up-your-sleeves edtech builds, one thing has stuck with me: design is about solving problems with clear goals and creating value for both businesses and users. Here’s the mindset I bring into every project:

For me, design is an ongoing adventure — a journey of asking, exploring, shaping, collaborating, and evolving toward real-world impact. ”

Projects

01

Bouldering assistant app

WALLZ

Designing an app to support beginner and intermediate bouldering climbers in building confidence, improving technique, and staying motivated by learning from peers. This project explores how digital tools can foster a more supportive, collaborative, and insightful climbing experience.

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Two mobile mockups of the WALLZ climbing app. The first screen is the homepage with sections for 'Your locations' (BoulderX Center, Love Climbing), 'Climbers You Follow' (Vivian, Johny, Lizzy, Amy), and 'Your Collections' (Power Move). The second screen displays the BoulderX Center gym detail page with an overhead map of climbing areas and a list of climbing projects like 'One for The Road' and 'Power Move'.

02

Responsive Website

ChiChi’s Pet Resort

Redesigning and developing a responsive website that improved user experience and brand credibility, resulting in a 100% increase in active users and a notable boost in homepage engagement.

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Two mobile mockups of the ChiChi's Pet Resort app. The left screen is the homepage showing the title 'We Bring The Utmost Comfort to Your Dog' with an image of a fluffy white dog in a cozy room. The right screen is the 'Luxury Boarding' page with the heading 'Peace of Mind' and illustrations of a dog relaxing and a car, emphasizing a luxurious stay.

03

Education App

Shang Na Xue

Leading the UX/UI redesign of an educational app to help parents navigate school admissions with greater clarity and trust. Improved usability by streamlining user flows, restructuring content, and enhancing visual design, contributing to increased user trust in the platform.

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Two mobile mockups of the "Where to Study" educational app, designed for school selection and policy information. The left screen shows the homepage with navigation icons for 'School Search,' 'Policy Encyclopedia,' 'Principals' Lectures,' and 'Education Mall,' along with sections for personalized consultation and articles. The right screen displays the 'Policy Encyclopedia' section, listing various education-related policies and regulations.
Two mobile mockups of the ChiChi's Pet Resort app. The left screen is the homepage showing the title 'We Bring The Utmost Comfort to Your Dog' with an image of a fluffy white dog in a cozy room. The right screen is the 'Luxury Boarding' page with the heading 'Peace of Mind' and illustrations of a dog relaxing and a car, emphasizing a luxurious stay.

Responsive Website Design

ChiChi’s Pet Resort

02

Redesigning and developing a responsive website that improved user experience and brand credibility, resulting in a 100% increase in active users and a notable boost in homepage engagement.

Learn More